How to Install the Mainfreight App
Step-by-step guide to installing and configuring the Mainfreight Shopify app for your store.
5 min read
Help & Support Center
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Quick Help Categories
Getting Started
Installation guides and first steps
Mainfreight App
Shipping setup and configuration
Troubleshooting
Common issues and solutions
Billing & Plans
Pricing and subscription help
Categories
Getting Started
Setting Up Your Mainfreight Account
Learn how to create and configure your Mainfreight business account for API access.
8 min read
Configuring Product Dimensions
Ensure accurate shipping calculations by properly setting up product weights and dimensions.
6 min read
Mainfreight App
Understanding Pickup Locations
How pickup locations work and how to optimize them for your customers' convenience.
7 min read
Shipping Zone Configuration
Set up shipping zones for accurate rate calculation across different regions in New Zealand.
10 min read
API Rate Limits and Best Practices
Understanding Mainfreight API limitations and how to optimize your store's performance.
5 min read
Troubleshooting
Shipping Rates Not Displaying
Common causes and solutions when Mainfreight shipping rates don't appear at checkout.
4 min read
API Connection Issues
How to diagnose and fix connection problems with the Mainfreight API.
6 min read
Incorrect Shipping Calculations
Troubleshooting when shipping costs don't match expected rates or seem incorrect.
8 min read
Billing & Plans
App Pricing and Plans
Understanding our pricing structure and choosing the right plan for your store.
3 min read
Mainfreight Account Billing
How billing works with your Mainfreight account and managing shipping costs.
5 min read
Cancellation and Refunds
Information about app cancellation, refund policies, and data retention.
4 min read
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