Privacy Policy

Introduction

ShopliftCommerce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify applications and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our applications.

Information We Collect

Personal Information

When you install and use our Shopify apps, we may collect certain personal information, including:

• Store information (store name, URL, contact information)
• Email address of the store owner and authorized users
• Product information (names, descriptions, prices, inventory)
• Order information (customer details, shipping addresses, order values)
• Usage data (how you interact with our apps)

Automatically Collected Information

We may automatically collect certain information when you use our apps:

• Log and usage data
• Device information
• Location data
• Cookies and tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our apps
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage and trends to improve user experience
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information in the following situations:

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers
• Analytics providers
• Payment processors
• Shipping carriers (for shipping-related apps)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure hosting infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you uninstall our app, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or compliance purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our apps and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Links

Our apps may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Children's Privacy

Our apps are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our apps after changes are posted constitutes your acceptance of the updated policy.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to GDPR compliance and will:

• Process your data lawfully, fairly, and transparently
• Collect data only for specified, explicit, and legitimate purposes
• Minimize data collection to what is necessary
• Ensure data accuracy
• Limit data storage duration
• Maintain data security and confidentiality

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: